Terms and Conditions

Last Updated: February 14, 2025

Welcome to Green Valley Stevia. Please read these terms and conditions carefully before using our website or purchasing our products. By accessing or using our website (www.greenvalleystevia.com), you agree to be bound by these terms and conditions.

1. Definitions

• “Company,” “we,” “our,” or “us” refers to Green Valley Stevia

• “Website” refers to www.greenvalleystevia.com

• “User,” “you,” or “your” refers to the person accessing or using our website

• “Products” refers to all items available for purchase through our website

• “Services” refers to any services provided by Green Valley Stevia

• “Content” refers to all material available on our website

2. Account Registration

2.1 User Accounts

• Must be at least 18 years old to create an account

• Provide accurate and complete information

• Maintain confidentiality of account credentials

• Update account information as needed

• One account per user unless explicitly authorized

2.2 Business Accounts

• Requires valid business documentation

• Additional verification for health professionals

• Bulk purchase privileges subject to approval

• Special pricing access based on verification

3. Product Information

3.1 Product Descriptions

• We strive for accuracy in product descriptions

• Colors may vary due to display settings

• Packaging may vary from images shown

• Weights and measurements are approximate

3.2 Pricing and Availability

• Prices subject to change without notice

• Products subject to availability

• Right to limit quantities reserved

• Special pricing for bulk orders

• Promotional offers subject to terms

4. Ordering and Payment

4.1 Order Processing

• Orders subject to acceptance

• Right to refuse orders

• Verification of order information

• Order confirmation not guarantee of acceptance

4.2 Payment Terms

• Secure payment processing

• Multiple payment options available

• Full payment required before shipping

• Special terms for B2B customers

5. Intellectual Property

5.1 Ownership

• All content property of Green Valley Stevia

• Trademarks and logos protected

• Product images and descriptions protected

• User content rights specified

5.2 Permitted Use

• Personal, non-commercial use only

• No reproduction without permission

• No modification of materials

• Attribution requirements

6. User Conduct

• No unauthorized use of website

• No interference with service

• No harmful content or behavior

• No impersonation

• Compliance with all applicable laws

7. Product Usage and Safety

7.1 General Guidelines

• Follow product instructions

• Store products properly

• Check expiration dates

• Report adverse reactions

7.2 Health Disclaimers

• Consult healthcare provider before use

• Not a substitute for medication

• Individual results may vary

• Allergen information provided

8. Warranty and Liability

8.1 Product Warranty

• Products warranted for quality

• Manufacturing defects covered

• Warranty duration specified

• Warranty claim process

8.2 Limitation of Liability

• Maximum liability limited

• Indirect damages excluded

• Force majeure provisions

• User responsibility specified

9. Special Categories

9.1 B2B Customers

• Volume requirements

• Credit terms available

• Resale restrictions

• Quality standards

9.2 Health Professionals

• Verification requirements

• Special pricing terms

• Professional guidelines

• Patient recommendations

10. Website Use

10.1 Technical Requirements

• Compatible devices and browsers

• Internet connection requirements

• Security requirements

• Update responsibilities

10.2 Service Availability

• No guarantee of continuous service

• Maintenance windows

• Technical support availability

• Emergency contact procedures

11. Dispute Resolution

• Informal resolution first

• Mediation procedures

• Arbitration provisions

• Legal jurisdiction

• Choice of law

12. Termination

• Termination rights

• Notice requirements

• Effect of termination

• Survival provisions

13. Changes to Terms

• Right to modify terms

• Notice of changes

• Continued use constitutes acceptance

• Archive of previous versions

14. Contact Information

• Customer Service: +91-80-9900-9901

• Email: info@greenvalleystevia.com

• Address: Near Hotel City Inn, Garshankar Road, Banga, District Nawanshahr, Punjab

• Business Hours: Monday to Saturday, 9 AM to 6 PM IST

15. Governing Law

• Indian law governs these terms

• Jurisdiction in Nawanshahr, Punjab

• Compliance with local laws

• Language of agreement

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website or services.